Privacy policy
At Geekwood, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when visiting or making a purchase from www.geekwood.ca.
Information We Collect
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- Your web browser and device type
- IP address
- Time zone
- Pages visited and products viewed
- Referring websites or search terms
- Cookies and similar technologies
When you place an order, create an account, or contact us, we may also collect:
- Your name
- Billing and shipping address
- Email address
- Phone number (if provided)
- Payment information (processed securely by our payment providers)
- Order history
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your purchase
- Respond to customer service inquiries
- Prevent fraud and maintain website security
- Improve our website, products, and customer experience
- Send marketing emails if you have chosen to receive them
Payments
Payments are securely processed through Shopify Payments and other payment providers available during checkout. Geekwood does not store your complete credit card information.
Cookies
Geekwood uses cookies and similar technologies to improve your shopping experience. Cookies help us:
- Remember your shopping cart
- Understand how visitors use our website
- Improve website performance
- Measure the effectiveness of advertising campaigns
Most web browsers allow you to control or disable cookies through your browser settings.
Analytics and Advertising
We use services such as Google Analytics and Google Ads to better understand how visitors use our website and to measure the effectiveness of our advertising.
These services may collect information such as pages visited, products viewed, device information, and anonymous usage data. This information helps us improve Geekwood and provide more relevant advertising.
Product Reviews
If you choose to leave a product review, we may display the information you submit, including your name, review, rating, and any photos you choose to share.
Email Marketing
If you subscribe to our newsletter or choose to receive promotional emails, we may occasionally send updates about new products, promotions, and special offers.
You can unsubscribe at any time by clicking the unsubscribe link included in our emails.
Sharing Your Information
We only share your information with trusted service providers that help us operate our business, including:
- Shopify
- Payment processors
- Shipping carriers
- Email marketing providers
- Analytics and advertising providers
- Product review services
We do not sell your personal information.
Data Retention
We retain your order information for our business records and to comply with legal and tax obligations. We retain customer information only as long as reasonably necessary.
Your Rights
Depending on where you live, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your personal information where permitted by law
- Withdraw consent for marketing communications
To make a privacy-related request, please contact us using the information below.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Geekwood
Email: dungeonmaster@geekwood.ca
Website: www.geekwood.ca